BYD Connected | Cortex

Keep your repairs and customers connected.

Vizion's repairer portal brings repair information, customer communication and network support together, helping your team deliver a more joined-up repair journey.

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See your BYD repairs

View repair information in one place and give colleagues a shared view of the customer journey.

Keep customers informed

Send messages, photographs and updates through SMS, email and branded customer portals.

Access documents and support

Find network information, important documents and service requirements to support day-to-day work.

Learn from customer feedback

Review Clarity feedback to understand customer experience and identify areas for improvement.

Make it work for your repair centre

Cortex complements your bodyshop management system. Contact us to discuss access, customer communication and the support available to your team.

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