Practical ideas to help your repair centre post with confidence.

Use approved BYD assets, add useful local context and make it easy for customers to take the next step.

TIP 01

Start with one clear message

Choose one purpose for each post: introduce your approved repair service, explain the repair journey, share a useful tip or show the people behind your centre. Give the reader one clear next step.

TIP 02

Use the approved artwork

Choose a current asset from the BYD Connected library. Keep logos, colours and wording intact. Ask for a personalised version rather than adding your own logo over the design. Preview the finished post on a phone before publishing.

TIP 03

Make the caption local

Add your repair centre name, the area you serve and a helpful invitation to contact your team. Keep paragraphs short and explain what the customer should do next. Use the approved campaign message as your starting point.

TIP 04

Show the people behind the repair

Introduce your team, explain a repair stage or show a tidy workshop. Obtain permission before sharing identifiable people or customer vehicles. Check photographs for registration plates, job sheets, screens and other customer details before posting.

TIP 05

Build a manageable rhythm

Plan a small number of useful posts your team can maintain. Balance service information, helpful advice and team stories. Keep a simple calendar and leave space for current news and newly approved campaign assets.

TIP 06

Respond with care

Check comments and messages regularly. Acknowledge questions politely and move individual repair enquiries into your usual private contact process. Keep customer and claim details out of public replies. If you cannot answer, pass the enquiry to the right colleague.

TIP 07

Keep the message accurate

Describe the services your centre actually provides. Check your approved status, contact details and links. Use only confirmed offers, prices and dates. Avoid promising repair outcomes, availability or insurance cover you cannot confirm.

TIP 08

Learn from each post

Review the enquiries, link clicks and useful conversations each post creates. Note which topics help local customers and use that learning when planning the next month. Follower numbers alone do not show whether a post helped your business.

A simple caption structure

One useful message + local relevance + one next step.

Use the examples below as starting points. Check the wording against the asset and your current services before publishing.

Introduce your repair centre

Your BYD. Repaired the BYD way. Our team at [repair centre] supports BYD drivers in [area] with approved accident repair. Contact us on [number] to speak to the team.

Explain the repair journey

Have a question about your BYD repair? Our team at [repair centre] can explain the next steps and how we will keep you updated. Get in touch at [contact details].

Before you press publish

  • Use the correct, current approved artwork.
  • Replace every placeholder and proofread the caption.
  • Confirm your centre name, phone number and destination link.
  • Check permissions and remove customer information from images.
  • Preview the crop and make sure all text is readable.
  • Add a short image description using the platform's accessibility options.
  • Know who will respond to comments and enquiries.

Need a hand?

Tell us which campaign you want to use and what support you need. For artwork carrying your repair centre details, use the personalisation guide.

Request personalisationAsk for support

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